Privacy Policy

DOCOMO Innovations, Inc. (“DOCOMO Innovations”) has long recognized that individuals with whom we conduct business value their privacy. However, in order to conduct global business in this increasingly electronic economy, the collection of information is often necessary and desirable. DOCOMO Innovations is committed to implementing measures designed to protect the privacy of those using our services.

In order to provide our online services, we do collect information from our customers and visitors. This Privacy Policy governs your interaction with our web site, as well as your registration for and use of our online services. Except as set forth within this Privacy Policy and  the terms of service associated with this website and our other services, we do not release personally identifiable information about our members and visitors without their consent.

Please note that DOCOMO Innovations reviews its privacy practices from time to time, and that those practices are, therefore, subject to change without notice. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. To contact us about privacy issues, to report a violation of our Privacy Policy or to raise any other issue, please e-mail us at


DOCOMO Innovations gathers two types of information about users:

(1) Non-personally identifiable information: When visitors come to our websites, we may collect and aggregate information indicating, among other things, which pages of the web site were visited, the order in which they were visited and which hyperlinks were “clicked.” Collecting such information involves the logging of the IP addresses, operating system and browser software used by each visitor to our web site. Although such information is not personally identifiable, we may be able to determine from an IP address a visitor’s Internet Service Provider and the geographic location of his or her point of connectivity when available. We may also use “cookies” – that is, small text files placed on a user’s computer hard drive – to help us determine the type of content and sites to which a visitor to our site links, the length of time each visitor spends at any particular area of our website, and the DOCOMO Innovations services visitors choose to use. Cookies also tell us which advertising, if any, a visitor has seen on our sites. Cookies allow DOCOMO Innovations to serve you better and more efficiently, and to personalize your experience at our website. Nevertheless, you should be able to control how and whether cookies will be accepted by your web browser.

(2) Personally identifiable information: In certain areas of our websites – for example, when registering for one or more of our services – we may request that you provide us with personally identifiable information (including, for example, first name, surname, street address, email address, telephone number and, when applicable, credit card information). We may also direct you to register for services through a third-party authenticator, in which case we may be able to access your email address and profile photo, if any.

We do not knowingly collect personally identifiable information from children (defined herein as minors younger than eighteen (18) years of age) without obtaining parental consent. Before registering for any of our services, we ask that children have their parents read our Privacy Policy. Before and during the registration process, we encourage children to include a parent or guardian in the process.

DOCOMO Innovations does not control the acts of its members or visitors. All members and visitors should be aware that, when they disclose personally identifiable information in a bulletin board, chat room, guestbook or other forum, the information may be collected and used by others to send that person unsolicited email from other parties outside DOCOMO Innovations. In the event that you encounter any user who is improperly collecting or using information about you or other users, please contact


Please take some time to familiarize yourself with the different ways DOCOMO Innovations uses the information that it gathers. Keep in mind that, while we encourage all third parties involved – including but not limited to its affiliates and advertisers – to adhere to our policies regarding the privacy of our visitors and members and to otherwise handle personal information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from DOCOMO Innovations or independently. Nevertheless, in the event that you encounter any third party associated with, or who claims association with, DOCOMO Innovations, who you feel is improperly collecting or using information about you, please contact ; we will be happy to forward your message to the third party.

(1) Non-personally identifiable information: DOCOMO Innovations uses non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our members and visitors, and by measuring demographics and interests regarding specific areas of our website. We may provide statistical information based on this data to advertisers, affiliates and other current and potential business partners. We also use the aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites.

The DOCOMO Innovations web site contains links to other Internet web sites, including co-branded or other affiliated sites which may or may not be owned or operated by DOCOMO Innovations. We are not responsible for the privacy practices or the content of such web sites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when visitors to the DOCOMO Innovations web site click through links to those sites.

(2) Personally identifiable information: DOCOMO Innovations provides notice to potential registrants and customers that personally identifiable information will be collected during the registration or purchase process. Although you may not “opt out” of the registration process, you may choose to “opt out” of receiving promotional materials from DOCOMO Innovations and/or its affiliates, advertisers or other business partners. We will not release your credit card information to third parties unless necessary to complete a transaction between you and such a third party. If you decide that you would like to discontinue receiving promotional information from such third parties, please contact those third parties directly, or contact DOCOMO Innovations at DOCOMO Innovations limits its own e-mail solicitations to those customers who have not “opted out” of receiving such communications. The solicitations are limited in that they, among other things, will clearly indicate the originator of the e-mail and provide the customer with a method of “opting out” of receiving future communications of a similar nature.

In addition, DOCOMO Innovations may use individual data to “target” advertising – to decide which advertisements and sponsor messages to show to which members. As an example, if Sponsor Co. wishes to display their advertising only to female users, DOCOMO Innovations uses member registration data to ensure that Sponsor Co.’s ads are displayed only to female users.

Finally, DOCOMO Innovations may use individual members’ data to “pre-populate” forms which are displayed for the purpose of collecting individual data by DOCOMO Innovations and/or its sponsors. In no case does pre-populating a form automatically transfer any data to any advertiser or third party. Only if the member voluntarily requests that such data be transferred will any transfer take place. For example, a transfer may take place if and when a member clicks a “submit form” button or other button.

We reserve the right to release information contained within our access logs concerning any visitor or member when that visitor or member is in violation of our Terms and Conditions of Use or other published guidelines, or partakes (or is reasonably suspected of partaking) in any illegal activity, even without a subpoena, warrant or other court order, and to release such information in response to court and governmental orders, civil subpoenas, discovery requests and as otherwise required by law. We cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement individuals or entities for investigation or prosecution.

If and when DOCOMO Innovations sponsors promotions or sweepstakes, or third parties sponsor promotions or sweepstakes in conjunction with DOCOMO Innovations, either DOCOMO Innovations or the third party will post relevant privacy information in the official rules and/or registration area for the promotion or sweepstakes. That privacy information, to the extent it conflicts with this Privacy Policy, will govern that particular promotion or sweepstakes.


If you would like to have your personally identifiable information removed from DOCOMO Innovations’ database, please contact us at, and we will use reasonable efforts to comply with your request. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain such personally identifiable information. The residual information will not be used for commercial purposes; however, we reserve the right, from time to time, to contact former customers or users of DOCOMO Innovations.

In addition, we may sell or transfer assets or portions of our business as we continue to improve our product and service offerings. In such transactions, user or visitor information (whether non-personally identifiable or personally identifiable) may constitute one of the transferred business assets.


Questions regarding this Privacy Policy should be directed to DOCOMO Innovations at or, if by U.S. mail, at 3240 Hillview Avenue, Palo Alto, California 94304 Attention: Website inquiries.